Deleting a user from your Nitro Sign team will permanently delete the user’s account and all of their associated files. Before deleting a user, make sure to download or transfer any of the user's files, as these cannot be recovered once the deletion process is complete.
Note: When a user is deleted by an Admin, a 30-day recovery period is provided during which the user may be restored.
As a Global Administrator of your team, you can delete users from your team by following the steps below:
- Login to the Nitro Admin Portal
- Select Users in the left navigation pane and navigate to the Active tab
- Select the required user, click the More Options (three dots) button on the right side of the user's row, and select Edit User
4. Click the Delete User button in the Edit Panel
5. Confirm the user suspension by clicking Delete User
Note: Any licenses assigned to a deleted user will be restored to your account for reallocation after the user is permanently deleted.