City Of Vincent Boosts Productivity by 500% by Empowering Entire Workforce with Nitro PDF
“We are a small IT team and the amount of support Nitro provided was just exceptional.”
Peter Ferguson, Executive Manager ICT
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A solution built with T-mobile in mind
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Nitro helps City of Vincent bring productivity capabilities to hundreds more employees
The Challenge
Extend PDF editing capabilities to all desktop workers
Based in metropolitan Perth, Western Australia, the City of Vincent council provides a wide range of local government services, from strategic planning to sports and recreation. The council's small IT team is responsible for supporting all service areas, which can be a heavy administrative burden. The council used Adobe® Acrobat® Pro for all its PDF document creation and editing activities, but the tool had drawbacks.
The high cost and complicated licensing process meant that only 50 to 70 of the council’s 300 desktop workers had access to the software. With prices set to increase dramatically, the council sought an alternative product that could provide the same functionality as Adobe but to a larger user base. Given their limited IT resources, finding a solution that could be adopted with minimal disruption was key.
The solution
A standard, scalable PDF tool for everyone
The City of Vincent enlisted the help of Insight, a leading IT reseller and solutions integrator, to find a PDF vendor that would allow them to empower more individuals while saving money in the process. Insight then worked closely with the Nitro team to plan a detailed demo, pilot, and evaluation process aligned with the council’s needs and goals. Previously, the City of Vincent could provide PDF editing capabilities to only 10%-20% of its desktop workers. However, with Nitro’s lower price point and flexible licensing arrangements, they can empower 500% more employees with the necessary document productivity tools.
Peter Ferguson, the City of Vincent’s Executive Manager ICT explains: “With Nitro, we can see the potential to expand coverage to 100% of users, so it becomes more of a core operating software as opposed to a specialist tool.” To ensure the switch from Adobe was seamless, Nitro provided the City of Vincent with a carefully thought-out transition process and professional change management support. This included a tailored communication plan based on insights gained through pilot launch surveys.
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The Final Results
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The Conclusion
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Company
City of Vincent
Headquarters
Perth, Western Australia
Company Size
300
Industry
Local Government
History
Customer since 2021
Solution
Nitro PDF Pro
The results
100% license adoption
Rapid and seamless transition
Reduced environmental impact
Explore Nitro Tips, Tutorials & Lorem Ipsum
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