Contract signing is part of everyday life at Knight Frank Australia. Part of one of the world’s leading real estate consultancies, the company provides clients across Australia with a comprehensive range of commercial and residential property services. In a typical month, the business will generate around 200 contracts for their clients to sign. Signing is traditionally time-consuming, with signatories having to wait days for paper contracts to be posted and returned before the transaction is complete. To speed up the process and increase business efficiency, Knight Frank required a digital alternative that was safe, secure and simple to use.

Knight Frank Australia has been a Nitro customer since 2017, with Nitro PDF Pro now being deployed across their corporate teams and within their franchise businesses. When the company renewed their Nitro contract in 2020 and discovered they could include Nitro Sign at no extra cost, they jumped at the opportunity to start eSigning. John Walton, Director, Head of Service Delivery at Knight Frank Australia explains: “A lot of our business is about signing contracts. The more we can do it digitally, the more efficient we can become. Nitro Sign provided the ideal solution, enabling our teams to get documents signed in a fraction of the time.” From his previous experiences as a Nitro Pro customer, John knew the Nitro team would play a key role in encouraging people across Knight Frank Australia to adopt the new solution – and so it has proved. “The team are just so flexible and responsive, providing you with support wherever you need it. Our goal is to get 80% of employees using the solution. With Nitro’s help, I’m sure we can do it.”