Mace Group Reduces Costs By 63% Per User After Switching To Nitro
“The Nitro team will work with you and listen to you. Anything you need support on, they’re there for you.”
Ian Steere, Digital Business Partner
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Nitro helps Mace Group bring productivity tools to more users
The Challenge
Bring core PDF editing capabilities to more users for less
Mace Group employs more than 1,000 knowledge workers around the world—all of whom need access to PDF editing capabilities to complete their day-to-day work. Before 2020, those workers had been using another established provider of PDF tools. Faced with a need to expand coverage to more employees, the company sought an alternative vendor that could deliver the same functionality at a lower cost. It was essential that a new solution offered the same core document creation, editing, and sharing capabilities as the previous vendor, including file conversions from key MS applications such as Word, PowerPoint, and Excel. Mace also needed streamlined change management and customer support to rapidly deploy their new solution to more than 1,000 users. A top priority for Mace Group was finding a partner who aligned with their sustainability and accessibility efforts and who would be willing to work with them to shape new features and updates around their business needs.
The solution
Nitro delivers substantial cost savings with minimal disruption
Mace partnered with IT solutions provider CDW to identify the best alternative PDF vendor—a solution that would enable them to meet the needs and goals of the business while achieving significant cost savings per user.
"With spiraling costs and an unattractive licensing model, Mace approached CDW asking for recommendations to move away from their existing PDF vendor," says Leon Batchelor, CDW Account Director. "CDW identified Nitro as a great potential fit for a PDF solution based on Mace’s needs and the market.”
Following an initial soft launch to 340 users in 2020, Mace Group adopted Nitro as its default PDF solution, rapidly onboarding an additional 1,100 users in 2021. Their knowledge workers now use Nitro for an average of three hours per week, with key user groups including Marketing, Legal, and HR. Nitro’s customer support team ensured the switch was both rapid and seamless.
Ian Steere, Digital Business Partner at Mace, explains: “Effective training is critical when you give people a new tool. It helps them understand how to use it, and it means you get fewer issues down the line. Nitro’s customer support team held lots of training sessions during the transition, and the feedback we got from employees was fantastic.”
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The Final Results
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Fusce a quam. Curabitur vestibulum aliquam leo. In dui magna, posuere eget, vestibulum et, tempor auctor, justo. Suspendisse eu ligula. Suspendisse non nisl sit amet velit hendrerit rutrum. Praesent egestas tristique nibh. Donec posuere vulputate arcu. Vestibulum turpis sem, aliquet eget, lobortis pellentesque, rutrum eu, nisl. Praesent metus tellus, elementum eu, semper a, adipiscing nec, purus. Sed libero.
The Conclusion
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Fusce a quam. Curabitur vestibulum aliquam leo. In dui magna, posuere eget, vestibulum et, tempor auctor, justo. Suspendisse eu ligula. Suspendisse non nisl sit amet velit hendrerit rutrum. Praesent egestas tristique nibh. Donec posuere vulputate arcu. Vestibulum turpis sem, aliquet eget, lobortis pellentesque, rutrum eu, nisl. Praesent metus tellus, elementum eu, semper a, adipiscing nec, purus. Sed libero.
Company
Mace Group
Headquarters
London, UK
Company Size
7,000
Industry
Construction
History
Customer since 2020
Solution
Nitro PDF Pro
The results
1,100 users onboarded in less than two weeks
Cost per user reduced by 63%
Annual productivity savings of £843K
Explore Nitro Tips, Tutorials & Lorem Ipsum
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