Nitro Pro Solves User Admin Challenges for Trestle Management Group
“Nitro is so intuitive, nobody has ever had to ask me how to use it. Phenomenal!”
Kristi Avis, Office Manager
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A solution built with T-mobile in mind
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Trestle Management users gain easy, flexible access to PDF editing with Nitro
The Challenge
Find a more flexible, cost-efficient way to manage PDF editing
Trestle Management Group is one of Arizona's largest independently owned management firms for homeowner associations (HOAs). Record-keeping is a core part of the community management service. So it’s no surprise that every one of the company’s 70+ employees is a Nitro user and depends on the PDF editing tool for their day-to-day work.
The company transitioned their HOA Community Managers away from mini desktops onto laptops. It made sense because the role involves working out in the field and, often, outside office hours. However, it also highlighted a long-standing issue that Office Manager Kristi Avis was keen to address.
She explains: “We had been purchasing Nitro licenses in four packs from gonitro.com. Every time an employee joined, we’d activate a new license, which would then be tied to that user on that specific machine. However, this was not the most efficient approach for us because it meant buying a new license every time someone left—and we are an industry with relatively high employee turnover.”
So, Avis had a choice. Purchase licenses in the usual way for the HOA Community Managers’ new laptops or take the opportunity to switch to a licensing model better suited to the company’s needs.
The Solution
A digital document platform that’s easy to manage, access, and use
Trestle Management now uses Nitro PDF and Nitro Sign, purchased through a subscription model. “Everything is just so much quicker and easier now," says Avis. "I go to the admin portal, and there are 77 active licenses I can distribute where needed. It’s user-based rather than machine-based, so if an employee leaves, I just have to revoke their license and re-assign it to whoever comes in next.”
Licensing isn’t the only area where the business has benefited from the switch. Avis says, “We were using another eSigning provider before, but only a couple of users had access to the software—and they were getting overwhelmed with eSigning requests from other employees. Now we can all use Nitro Sign and everybody is happy.”
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The Final Results
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The Conclusion
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Company
Trestle Management Group
Headquarters
Arizona, USA
Company Size
75-100
Industry
Real Estate
History
Customer since 2013
Solution
Nitro PDF & Nitro Sign
The results
100% adoption
Scalable cost savings
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